Our contact details 
Name: Tim Rasbash
Address: Ernest Agency, 55 Mountain St, Ultimo NSW 2007
Phone Number: 0431 012 628

The type of personal information we collect 
We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• Customer financial information 

• Email address & phone number

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contact you with campaign offers

• Ship products and campaign information to you

• Contact you with campaign information and updates

• When applicable, pay you for your influencer marketing services

We use the information that you have given us in order to

• Contact you with campaign offers

• Ship products and campaign information to you

• Contact you with campaign information and updates

• When applicable, pay you for your influencer marketing services

• We may share this information with our fulfilment, shipping partners and software partners

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting 
Tim Rasbash
hi@ernestagency.com

How we store your personal information 
Your information is securely stored on a locked Google cloud storage and privately accessible CreatorIQ account until requested to remove and delete by you. All files are encrypted using the standard, secure AES encryption. By deleting from the Google cloud storage and/or privately accessible CreatorIQ account (Ernie / Ernest) will no longer be able to access this data. 

Your data protection rights
Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hi@ernestagency.com, Ernest Agency, 55 Mountain St, Ultimo NSW 2007 if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Ernest Agency, 55 Mountain St, Ultimo NSW 2007, hi@ernestagency.com

You can also complain to the OAIC if you are unhappy with how we have used your data.
The OAIC’s address:            
GPO Box 5288, 
Sydney 
NSW 2001 

Fax: +61 2 6123 5145
Helpline number: 1300 363 992